ZOWIE FOR ENTERPRISE

Finally, a chatbot
built to scale

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It shouldn’t take a village to add effective automation

Turnkey solution

Check for grammar and spelling, perfect tone, and optimize length. The ultimate tool to create better replies — faster.

Service levels

Configure custom service levels, priority, and response times for different questions. Gain mastery over all incoming tickets.

Ticket categorization

Sort questions by type and topic. Effectively organize tickets and gather key insights based on category.

Advanced reporting

Uncover key insights and offer data-driven decisions. Our comprehensive dashboard makes it easy to track and report on your most important metrics and KPIs.

Smart routing

Assign tickets automatically to the right team or individual agent for the job. Now, every agent is set up for success.

The world’s most helpful bot

Resolve up to 95% of all questions.

Built on the world’s best intent recognition, Zowie allows you to move past simple questions and automate complex requests with a personal touch.
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Reduce resolution times by 6 hours.

Bring the power of automation to email. With the Zowie Emailbot users now have the ability to handle tickets themselves through a branded experience, or wait for the next available agent.
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The enterprise solution that won’t drain your resources

You shouldn’t need a dedicated team to manage your automations. With Zowie ongoing maintenance takes only a few hours a month.

Discovers content gaps

Zowie identifies unanswered customer questions and suggests impactful responses.

No manual training required

Upload your existing resources and let Zowie turn them into helpful automations.

Capture customer feedback

Quickly identify what your users love and areas for improvement to ensure the best experience.

Experience automation built
for the 21st century

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Ultimate compatibility

We make it easy to add Zowie into any tech stack. And with our no code builder Zowie will work with your existing software on day one.
“Zowie is the only AI customer service platform you’ll need. Its focus on efficiency and growth sets it apart from all other platforms.”
– Breanna Moreno, VP of CX at

There is no task too complicated

Multibrand

Keep your brands separate while maintaining a comprehensive overview. Zowie makes it easy to manage multiple brands, creating custom automations and workflows for each.

Multilingual

Remove the language barrier with the ability to translate Zowie into more than 175 languages.

Multichannel

Meet users where they are. No matter how they contact you or even if they switch channels mid-conversation, agents can easily view the entire exchange.

True personalization at scale

Our advanced automation capabilities empower you to effortlessly create, monitor, and customize unique journeys for each user.

Welcome to the era of true personalization at scale without the hassle.

Data, your way

Our robust analytics and reporting features put you in the driver’s seat with unrivaled control over your information.

Plug data into your systems

View statistics on Zowie’s intuitive dashboard, or easily export them into YOUR system. Either way, you’re in control of your data.

Powerful agent insights

Gain clear visibility into agent performance and effectively track KPIs and the customer support metrics that matter to you.

Powerful agent insights

See which automations users love, and get custom recommendations to improve the low performers.

Delivering piece of mind

Zowie keeps private data just that, private. Seamlessly add Zowie into your SSO to safeguard sensitive information from being shared with the wrong people.
Zowie was awarded the "Users Love Us" G2 badge Zowie was awarded the Winter 2023 "High Performer" G2 badge Zowie was awarded the "Best Support" fall 2022 G2 badge

Your success
is our toppriority

We won't forget you once you become a customer; actually, it's quite the opposite.

Zowie assigns you a dedicated support specialist to ensure you're constantly meeting your current goals and creating new ones.

Your success is our success, and we take great pride in helping you get there.
“Zowie sees you as a partner. They want you to succeed and invest the time to help you do it.”
– Gal Ohayon, CC Digital & AI Domain Lead at Payoneer

Experience automation built
for the 21st century

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