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Don’t pit agents and technology against one another.

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On-demand Webinar

Building a CS Team That Balances Tech and the Human Touch

Don’t pit agents and technology against one another.

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Don’t pit agents and technology against one another.

Instead, tech should be used to amplify the human experience. In this webinar, Jessica-Rose Garcia, Customer Experience and Support Manager at OneSkin explores how businesses can find this perfect balance.

As part of this talk, she covers: 

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How to use technology to maximize efficiency without replacing the human component
Key considerations when evaluating new technology opportunities
Tips for creating a strong foundation within your customer support department

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Discover how leading online brand OneSkin leverages technology to strengthen customer loyalty; and how you can use these principles to elevate your experience.

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Meet the speakers

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Chris Kuehn
Head of Marketing
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Jessica-Rose Garcia
Customer Experience and Support Manager at OneSkin

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